1. USER INFORMATION
Who is responsible for the processing of your personal data?
Travel ADETOUR BALEARES S.L. is responsible for the processing of the user’s personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018 , of December 5 (LOPDGDD).
Why do we treat your personal data and why do we do it?
According to the form where we have obtained your personal data, we will treat it confidentially to achieve the following purposes:
In the Contact form
• Respond to queries or any type of request that is made by the user through any of the contact forms that are made available on the website of the person in charge.
(for the legitimate interest of the person in charge, art. 6.1.f GDPR)
• Send commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. These communications will be made by the person in charge and will be related to their products and services, or those of their collaborators or suppliers, with whom they have reached a promotion agreement. In this case, third parties will never have access to personal data. (by the consent of the interested party, 6.1.a GDPR)
• Perform statistical analysis and market research. (for the legitimate interest of the person in charge, art. 6.1.f GDPR)
In the CV form
• Involve the interested party in the personnel selection processes and analyze the applicant’s profile in order to select a candidate for the manager’s vacant position.
(by the consent of the interested party, 6.1.a GDPR)
In the testimonial form
• Moderate and publish on the website the user’s experiences, opinions and suggestions about a product or service.
(by the consent of the interested party, 6.1.a GDPR)
• In the Comments form
Moderate and post opinions on a publication on the website. (by the consent of the interested party, 6.1.a GDPR)
• In the User Registration form
Manage the user’s account to provide personalized access to the website and the interactive services it offers.
(by the consent of the interested party, 6.1.a GDPR)
In the E-commerce form
• Manage your online purchase or order, process the payment and proceed to send it, based on the general contracting conditions.
(for the execution of a contract or preliminary contract, 6.1.b GDPR)
• Manage, maintain, improve or develop the services provided. (for the execution of a contract or preliminary contract, 6.1.b GDPR)
• Conduct satisfaction and quality surveys. (for the legitimate interest of the person in charge, art. 6.1.f GDPR)
In the Loyalty card form
• Manage the loyalty card if requested.
(by the consent of the interested party, 6.1.a GDPR)
• Send commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. These communications will be made by the person in charge and will be related to the products and services of him, or of his collaborators or suppliers, with whom he has reached a promotion agreement. In this case, third parties will never have access to personal data.
(by the consent of the interested party, 6.1.a GDPR)
• Perform statistical analysis and market research.
(for the legitimate interest of the person in charge, art. 6.1.f GDPR)
In the reservation form • Formalize reservations at the establishment of the person in charge.
(for the execution of a contract or preliminary contract, 6.1.b GDPR)
• Send commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, to customers, which makes it possible to carry out commercial communications regarding products or services that are similar to those that were initially object of the contract with the client (art. 21.2 LSSI). (for the legitimate interest of the person in charge, art. 6.1.f GDPR)
• In the Appointments form
Schedule appointments and meetings with the person in charge.
(for the legitimate interest of the person in charge, art. 6.1.f GDPR)
Social media
• Contact through Social Networks in order to maintain a relationship between the User and the Responsible Party, which may include the following operations: – Process your requests and queries. – Inform about activities and events. – Inform about products and/or services. – Interact through official profiles. The user has a profile on the same social network and has decided to join the Responsible Party’s social network, thus showing their interest in the information published on it, therefore at the time of requesting to follow our official page, they provide us with your consent to the processing of your data. The User can access the privacy policies of the social network itself at any time, as well as configure their profile to guarantee their privacy. Once the User is a follower or has joined the Responsible Party’s social network, they may post comments, links, images, photographs or any other type of content supported by it. The User, in all cases, must be the owner of the published content, enjoy the copyright and intellectual property rights or have the consent of the affected third parties. – Sending commercial communications related to the activities of the Group companies, as well as companies outside the Group, with which commercial collaboration or intermediation agreements have been established.
Instant messaging
• Schedule appointments and meetings with the person in charge.
(for the legitimate interest of the person in charge, art. 6.1.f GDPR)
• Send commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, to customers, which makes it possible to carry out commercial communications regarding products or services that are similar to those that were initially object of the contract with the client (art. 21.2 LSSI).
(for the legitimate interest of the person in charge, art. 6.1.f GDPR)
• Manage, maintain, improve or develop the services provided. (for the execution of a contract or preliminary contract, 6.1.b GDPR)
• Manage your online purchase or order, process the payment and proceed to send it, based on the general contracting conditions. (for the execution of a contract or preliminary contract, 6.1.b GDPR)
• Send commercial quotes on products and services. (for the execution of a contract or preliminary contract, 6.1.b GDPR)
• Send commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. These communications will be made by the person in charge and will be related to the products and services of him, or of his collaborators or suppliers, with whom he has reached a promotion agreement. In this case, third parties will never have access to personal data. (by the consent of the interested party, 6.1.a GDPR)
• Respond to queries or any type of request that is made by the user through any of the contact forms that are made available on the website of the person in charge. (for the legitimate interest of the person in charge, art. 6.1.f GDPR)
Video surveillance
• Purpose Security and access control, labor control and internal activity Legitimation Public interest in security and access control and legitimate Interest of the Responsible based on Art. 20.3 of the Workers’ Statute Conservation A maximum of 30 days
(by the consent of the interested party, 6.1.a GDPR)
Images and recordings • File with static and/or dynamic images. It includes the publication in the media of the data controller or third parties.
(by the consent of the interested party, 6.1.a GDPR)
Clients and suppliers
• Commercial management with customers and suppliers
(for the legitimate interest of the person in charge, art. 6.1.f GDPR)
Advertising exclusion
• Data management to avoid sending commercial communications to those who have expressed their refusal or opposition to receiving them.
(for compliance with a legal obligation, 6.1.c GDPR)
Commercial advertising
• Advertising management and commercial prospecting. Includes data from legitimate publicly accessible sources. (for the legitimate interest of the person in charge, art. 6.1.f GDPR)
Right of the interested parties
• Address requests from citizens in the exercise of the rights established by the GDPR (for compliance with a legal obligation, 6.1.c GDPR)
Users Web, app and other platforms of the responsa
• Identification data of the users who access the corporate website. (for the legitimate interest of the person in charge, art. 6.1.f GDPR)
Training, courses, workshops, activities or similar
• Management of access and use conditions. (for the legitimate interest of the person in charge, art. 6.1.f GDPR)
How long will we keep your personal data?
• They will be kept for no longer than necessary to maintain the end of the treatment or there are legal requirements that dictate their custody and when it is no longer necessary for it, they will be deleted with adequate security measures to guarantee the anonymization of the data or total destruction. thereof.
To whom do we provide your personal data?
• No communication of personal data to third parties is planned except, if necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom the person in charge has signed the confidentiality and data manager contracts. treatment required by current privacy regulations.
Do we make international transfers?
• In accordance with the provisions of article 44 of the RGPD, the authorization for the international transfer of data to a country that has not been declared as a country with an adequate level of protection may only be granted if sufficient guarantees are obtained. Thus, it may be granted if the person responsible for the treatment provides a written contract, concluded between the exporter and the imported data, in which the necessary guarantees of respect for the protection of the interested parties are stated and the exercise of their rights is guaranteed.
• It is possible that the person in charge has services from providers that have servers or headquarters in other places and, therefore, these transfers are made. To consult the updated list of suppliers, consult the person in charge or through info@h2olas.com.es
What are your rights?
The rights that assist the user are:
• Right to withdraw consent at any time.
• Right of access, rectification, portability and deletion of your data, and limitation or opposition to its treatment.
• Right to file a claim with the control authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.
Contact details to exercise your rights: Viajes ADETOUR BALEARES S.L., c/ calixto III, nr 8, 3-1, 07004, Palma de Mallorca (Illes Balears). E-mail: info@h2olas.com.es

2. MANDATORY OR OPTIONAL CHARACTER OF THE INFORMATION PROVIDED BY THE USER
Users, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet your request, by the provider, the inclusion of data in the remaining fields being voluntary. The user guarantees that the personal data provided to the person in charge is true and is responsible for communicating any changes to them.
The person in charge informs that all the data requested through the website are mandatory, since they are necessary for the provision of an optimal service to the user. In the event that all the data is not provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.

3. SECURITY MEASURES
That in accordance with the provisions of current regulations on the protection of personal data, reelresponsible is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data for which it is responsible, and manifestly with the principles described in article 5 of the GDPR, for which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.
The person in charge guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of users and has communicated the appropriate information so that they can exercise them.
For more information about privacy guarantees, you can contact the person in charge through: Viajes ADETOUR BALEARES S.L., c/ calixto III, nr 8, 3-1, 07004, Palma de Mallorca (Illes Balears). E-mail: info@h2olas.com.es

4. VALIDITY
This privacy policy is valid from 03/07/2022
The person in charge reserves the right to modify this policy to adapt it to future legislative or jurisprudential updates that may be applicable, or for other technical, operational, commercial, corporate reasons, etc. If as a result of the changes, the rights of users are affected, the person in charge undertakes to inform about the reasons.

The contracting parties agree to the following:

The navigation zone will be limited to 2 miles. The maximum possible route depends on the rental period, type of boat and must be discussed and approved by ADETOUR BALEARES SL staff before leaving. 

If the boat is returned after the agreed time, the penalty of €140 for each hour started is applied. 

The LESSEE is the holder of the national or foreign nautical title and has the necessary knowledge and experience to carry out the planned cruise with the leased boat and it would be prohibited to anchor on Posidonia.

It is the client’s responsibility to assess their physical condition for the planned boat trip (including pregnancy, seasickness or any disability).

It is the lessee’s obligation to keep the boat in perfect condition, as well as its existing facilities. At the end of this contract, it will be delivered in the same state in which it was The renter must use the boat as if it were his property. The lessee will be liable for any breach of said rules before the competent authorities in each case. The lessee knows that the maximum speed in the port is limited to 2kts (3.6 km/h/1200 rpm) and if it is exceeded, the fine is for the lessee to pay. When the speed in the port exceeds more than 5 km/h, the Lessor has the right to keep the deposit, 14 days to compensate any claim that could occur. The lessee undertakes not to govern the boat under the influence of alcoholic beverages, toxic drugs or narcotics.

The lessee will pay on the day of shipment, as a deposit, the amount indicated above, to answer for any damage caused to the boat, amount that will be returned once the landing has been verified and the condition and inventory.

The maximum speed allowed is limited to 50 km/h. Navigation with a higher speed is considered motor abuse with the risk of overheating the motor, in this case ADETOUR BALEARES has the right to keep the The Lessee is informed that the gps tracking system is installed on all boats and its data is accepted as proof.

The lessee undertakes not to transport on board the leased vessel a greater number of people allowed and not to exceed the maximum weight allowed. 

The boat is delivered FULL OF FUEL and must be returned FULL. If not, a surcharge of €50+ fuel consumed will be charged.

The leasing company is not responsible for theft or any damage to personal belongings that the lessee and/or the passengers of the boat may suffer during the rental The lessee may not leave the boat unattended on the open coast, and must ensure that there is always someone competent on board to act in case of unforeseen events.

In the event that the lessee finally does not wish to rent the already contracted boat on the stipulated dates or wishes to return before the agreed time, he will lose the entire amount that he would have paid in order to cover the damages and losses caused to the lessor. You will not be able to leave the boat unattended, except if it is moored in a port. Safety distances from the coast, beach, bathers and other boats will be respected.

The Lessee agrees to return the boat in proper condition or a cleaning fee of 30 euros is involved.

Accidents or breakdowns with the participation of third parties must be declared immediately to ADETOUR BALEARES, S.L. The boat has an insurance policy with coverage for accidents both for the boat itself and for civil liability and occupants with the limitations specified in the general and particular conditions of the policy.

The lessee is responsible for any loss, damage or breakage that occurs in the boat, as well as for the loss of any of its elements, and, where appropriate, must pay the amounts, with a maximum of the amount of the deposit.

This contract is governed by Spanish Law. To resolve any doubt or divergence that may arise between the parties regarding compliance or interpretation of the Clauses of this contract, both parties, by mutual agreement, submit to the jurisdiction and competence of the Courts of Palma de Mallorca and corresponding hierarchical superiors, renouncing their own jurisdiction and domicile if they had it.